What does KoValue do?

KoValue provides CRM-based communication and appointment management systems for real estate professionals. We help businesses manage client inquiries, send appointment confirmations and reminders, and maintain organized communication workflows using SMS and email, all based on user opt-in.

How much do KoValue's services cost?

Pricing for KoValue services is determined based on the scope of services provided and is agreed upon in writing before onboarding.

How does KoValue use SMS messaging?

KoValue uses SMS messaging only to communicate with individuals who have explicitly opted in. Messages may include appointment confirmations, reminders, service-related updates, responses to inquiries, and other communications directly related to services requested by the user.

Do you send unsolicited or cold text messages?

No. KoValue does not send unsolicited messages. All SMS and email communications are sent only to individuals who have voluntarily provided their contact information and consented to receive messages through KoValue forms.

How can I opt out of SMS messages?

You can opt out at any time by replying “STOP” to any message you receive from KoValue. After opting out, you will no longer receive SMS messages unless you explicitly opt in again.

What information do you collect from users?

We collect only the information necessary to provide our services, such as name, email address, and phone number. This information is used for appointment communications, service updates, and opted-in marketing messages. We do not sell or share personal data for third-party marketing.

How do I contact KoValue for support?

If you have questions about our services, messaging, or your data, you can contact us at [email protected] or by phone at +1 (786) 827-5179 during business hours.

Do you work with clients outside Austria?

Yes. KoValue is based in Vienna, Austria, but provides remote services to clients in the USA. All services are delivered online and governed by signed agreements.

Is my data secure?

We take reasonable administrative, technical, and organizational measures to protect personal information. While no system can guarantee absolute security, we follow industry best practices to safeguard data used in our communication systems.

Is KoValue compliant with SMS regulations?

Yes. KoValue follows applicable SMS messaging regulations, including opt-in requirements, opt-out handling, message frequency limits, and data protection standards. Messaging workflows are designed to align with carrier and regulatory guidelines.